Who are you gonna call?
Just in case you need it, here’s our contact info.
Right now, connections are more important than ever. Here at Mytelnet, we want to make sure that you know who to contact when you need any help.
Let us make sure all your questions are answered, queries are attended to, and all those technical niggles are sorted. That’s what we’re here for -- to make connecting easier than ever. We can help you get connected and more importantly, stay connected.
Here are all of our contact information. Depending on your query, we have a variety of pro team members who can definitely sort you out. Check out this list of email addresses, each corresponding to a particular department, as well HOD’s for each department for any escalations. Because those may happen from time to time.
The Process:
Just a few details to touch on before you hit send on that query. Make sure to include some vital information about the situation so we can sort it out as quickly as possible.
Check that you’ve included your company’s name in the Subject, this will make it easier for us to track correspondence across departments and through the process. You can also include a keyword relating to the query in the subject. A brief description of the query in the body of the email will help us assign it to someone with the best ability to help with your particular issue -- this will fast-track the whole process.
Of course, make sure to send your query to the corresponding department. We all want to get each issue sorted as timeously as possible.
Most of all, thank you for joining the Mytelnet revolution.
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